For example, the reference to Tampere is more accurate when we are talking about Raatihuone or Palander's house instead of valuable buildings . Abstract expressions leave room for interpretation, which easily turns into vagueness. This is deliberately used in politically difficult matters. 7) Contextualize, i.e. position the text as part of the action. Residents are usually not familiar with decision-making so well that they would be able to identify which phase of decision-making is involved from the codes in the document. That's why it's good to express the step verbally.
A municipal citizen's interest in decision-making usually arises from a certain issue, for example the construction of their own residential area. The reading experience resembles the out-of-box experience of using a new device: usability is determined by how easy the first encounter is. The puzzles of contextualization are reflected in the interpretation of all Switzerland Phone Number List of the text. One way to make the subject matter part of the whole is the use of hyperlinks. It is possible to link the case description and the documents belonging to the different phases to the online text. However, this requires online editors to have the skill of creating clear hypertext.

From a usability perspective, Nielsen advocates removing all unnecessary introductions because readers are impatient and want to find the main point right away. However, he also urges to contextualize things. 8) Prefer short words. The most common words in the Finnish language are 2–5 letters, monosyllabic or bisyllabic. When we use short words, we usually also choose common phrases familiar to people. The choice of words is effectively guided by the municipal point of view. The test subjects of the study emphasized the municipal perspective, especially in social media updates, where the number of long words also decreased clearly. The brevity guideline has been criticized, but together with the rest of the assessment, it is a useful and easy-to-use method. 9) Avoid listing.