The offer more personalized products and services. – Innovation and Differentiation : Digital Transformation encourages constant innovation, which can lead to the creation of new products, services and business models that allow the organization to stand out in the market. – Optimization of Decision Making: Real-time data and analysis facilitate the making of informed decisions, based on concrete facts and data instead of assumptions. – Market Expansion : Digital technologies can allow organizations to reach new online channels. – Cost Reduction : Automation and operational efficiency can lead to long-term cost reduction.
Types of Digital Transformation There are types of Digital Transformation that a company can adapt no matter what sector or industry it belongs to. The can be hyper related, so the choice of which one to the objectives and USA Phone Number List goals that each company has: Business or operational This category focuses on the optimization and automation of the organization's internal processes. It involves the adoption of digital technologies to improve efficiency and productivity in different areas such as the supply chain, inventory management, logistics, manufacturing, among others. Business model In this category, the company seeks to reinvent the existing business model through the use of technology.
At this stage you should re-evaluate and fundamentally change the way you create and capture customers. It may involve the adoption of new business models based on platforms, subscriptions, experience economy, among others. The idea is to explore disruptive opportunities in the market. Business domain The objective here is that thanks to the incorporation of technology, new market segments can be captured, this can be done through new services or expanding the offer of existing ones. Therefore, the focus is aimed at improving the relationship between the organization and its customers. Customer experience plays a key role in allowing for fluid and coherent interaction, ranging from marketing to after-sales service, through different channels such as mobile applications, websites, among others. Cultural and organizational It focuses on the cultural.